Our Branches
57 Florida Road, Windermere, Durban, 4001
+2786742452
dbn@thephoneguyza.co.za
24 Hans Strijdom Ave (The Icon Building) , Cape Town City Centre, Cape Town, 8000
+27814038330
cpt@thephoneguyza.co.za
Office 002 A Block - The Fields, 1078 Burnett Street, Hatfield (Next to Shell Petrol Station)
+2786742452
jhb@thephoneguyza.co.za
Frequently Asked Questions
For questions about delivery, warranty and our condition grading, see our full FAQ page
WhatsApp is the quickest way to reach us and is usually answered within the hour during business hours. You are also welcome to email us or complete the form on this page and we will come back to you as soon as possible.
Monday to Friday, 9:00 to 17:00, and Saturday 9:00 to 13:00. We are closed on Sundays and public holidays. Any message received after hours is answered first thing the following business day.
Yes. You are welcome to visit us to view and test any device we have in stock before you commit. Kindly let us know beforehand which model you are interested in so that we can have it ready for you.
es, collection is available at no charge. Select collection at checkout and we will let you know as soon as your order is ready.
Send us your order number together with your query and we will assist. For anything warranty related, kindly include a short description of the fault and we will advise on the next step.
Send us the model, storage size and a short description of the condition and we will come back to you with an offer. You are also welcome to bring the device in for an assessment.